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Retail chargeback & deduction management software

Retailers deduct money from vendor invoices for hundreds of small reasons — a late delivery, a wrong label, a claimed short-ship. Fighting each one by hand across a dozen portals doesn't pencil, so most brands write the money off. Klaimback is the software that fights every deduction for you and recovers the cash.

What retail chargeback software does

Good retail deduction management software does four things: it ingests your deductions from EDI remittances and retailer portals, classifies each one by type and whether it's winnable, gathers the evidence (proof of delivery, ASN timestamps, POs) that disproves the claim, and files the dispute in the retailer's portal — then tracks it to a credit on your account.

Why it beats doing it in-house

An AR team can only fight the biggest claims; the sub-€200 long tail gets abandoned. Software fights the whole tail at scale, keeps a per-retailer rule library up to date, and learns which arguments win. That's the difference between recovering a fraction of your deductions and recovering most of the winnable ones.

How Klaimback prices it

Klaimback is aligned with your results: a small monthly fee plus 20% of what we actually recover. If we recover nothing, you pay almost nothing — the opposite of a per-seat SaaS licence you pay whether it works or not.

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